Business Services - BSB

Unit Release Price Type

BSBCUE205

Prepare for work in a customer engagement environment

Release 1 $12.00

Participant Guide

Trainer Manual

BSBCUE301

Use multiple information systems

Release 1 $15.00

Participant Guide

Trainer Manual

BSBCUE302

Deploy customer service field staff

Release 1 $15.00

Participant Guide

Trainer Manual

BSBCUE303

Conduct a telemarketing campaign

Release 1 $15.00

Participant Guide

Trainer Manual

BSBCUE304

Provide sales solutions to customers

Release 1 $15.00

Participant Guide

Trainer Manual

BSBCUE305

Process credit applications

Release 1 $15.00

Participant Guide

Trainer Manual

BSBCUE306

Process complex accounts

Release 1 $15.00

Participant Guide

Trainer Manual

BSBCUE307

Work effectively in customer engagement

Release 1 $15.00

Participant Guide

Trainer Manual

BSBCUE308

Conduct outbound customer engagement

Release 1 $15.00

Participant Guide

Trainer Manual

BSBCUE309

Develop product and service knowledge for customer engagement operation

Release 1 $15.00

Participant Guide

Trainer Manual