Business Services - BSB

Unit Release Price Type

BSBCUE204

Collect data

$12.00

Participant Guide

Trainer Manual

BSBCUE205 (superseded)

Prepare for work in a customer engagement environment (Superseded)

Replaced by BSBOPS202

$12.00

Participant Guide

Trainer Manual

BSBCUE301 (superseded)

Use multiple information systems (Superseded)

Replaced by BSBTEC201

$15.00

Participant Guide

Trainer Manual

BSBCUE302 (superseded)

Deploy customer service field staff (Superseded)

Replaced by BSBOPS202

$15.00

Participant Guide

Trainer Manual

BSBCUE303 (superseded)

Conduct a telemarketing campaign (Superseded)

Replaced by BSBMKG442

$15.00

Participant Guide

Trainer Manual

BSBCUE304 (superseded)

Provide sales solutions to customers (Superseded)

Replaced by BSBOPS305

$15.00

Participant Guide

Trainer Manual

BSBCUE305 (superseded)

Process credit applications (Superseded)

Replaced by BSBFIN301

$15.00

Participant Guide

Trainer Manual

BSBCUE306 (superseded)

Process complex accounts (Superseded)

Replaced by BSBFIN301

$15.00

Participant Guide

Trainer Manual

BSBCUE307 (superseded)

Work effectively in customer engagement (Superseded)

Replaced by BSBOPS202

$15.00

Participant Guide

Trainer Manual

BSBCUE308 (superseded)

Conduct outbound customer engagement (Superseded)

Replaced by BSBOPS305

$15.00

Participant Guide

Trainer Manual