Business Services - BSB

Unit Release Price Type

BSBCUE403

Schedule customer engagement activity

Release 1 $19.00

Participant Guide

Trainer Manual

BSBCUE404

Collect, analyse and record information

Release 1 $19.00

Participant Guide

Trainer Manual

BSBCUE405

Survey stakeholders to gather and record information

Release 1 $19.00

Participant Guide

Trainer Manual

BSBCUE406

Run a multicentre

Release 1 $19.00

Participant Guide

Trainer Manual

BSBCUE407

Administer customer engagement technology

Release 1 $19.00

Participant Guide

Trainer Manual

BSBCUS201

Deliver a service to customers

Release 1 $12.00

Participant Guide

Trainer Manual

BSBCUS301

Deliver and monitor a service to customers

Release 1 $15.00

Participant Guide

Trainer Manual

BSBCUS401

Coordinate implementation of customer service strategies

Release 2 $19.00

Participant Guide

Trainer Manual

BSBCUS402

Address customer needs

Release 2 $19.00

Participant Guide

Trainer Manual

BSBCUS403

Implement customer service standards

Release 2 $19.00

Participant Guide

Trainer Manual