Work effectively with diversity
Unit Information about the BSBDIV301 training material in this resource
This unit describes the skills and knowledge required to recognise and interact productively with diversity in the workplace. It covers sensitive responses to, and interactions with, all manner of diversity that might be encountered during the course of work.
It applies to individuals who work in a variety of contexts where they will be expected to interact with a diverse client and/or co-worker population. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.
Unit mapping information
This unit supersedes BSBDIV301A Work effectively with diversity
Licensing, legislative, regulatory or certification requirements
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit contains foundation skills
Unit sector or competency field
Prerequisite, co-requisite or interdependent assessment of units
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the workforce development – diversity field of work and include access to:
office equipment and resources
examples of regulations, standards and codes of practice working with diversity
examples of workplace diversity issues
case studies and, where possible, real situations
examples of workplace diversity policies and procedures
interaction with others
Assessors must satisfy NVR/AQTF assessor requirements.