BSBDIV301

Work effectively with diversity

Release 1

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Participant Guide

Trainer Manual

Unit Information about the BSBDIV301 training material in this resource

Application

This unit describes the skills and knowledge required to recognise and interact productively with diversity in the workplace. It covers sensitive responses to, and interactions with, all manner of diversity that might be encountered during the course of work.

It applies to individuals who work in a variety of contexts where they will be expected to interact with a diverse client and/or co-worker population. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.

Unit mapping information

This unit supersedes BSBDIV301A Work effectively with diversity

Licensing, legislative, regulatory or certification requirements

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Foundation skills

This unit contains foundation skills

Unit sector or competency field

Workforce Development—Diversity

Prerequisite, co-requisite or interdependent assessment of units

None specified.

Assessment conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the workforce development – diversity field of work and include access to:

  • office equipment and resources

  • examples of regulations, standards and codes of practice working with diversity

  • examples of workplace diversity issues

  • case studies and, where possible, real situations

  • examples of workplace diversity policies and procedures

  • interaction with others

Assessors must satisfy NVR/AQTF assessor requirements.