Develop and provide employment management services to candidates
Unit Information about the BSBEMS403 training material in this resource
This unit describes the skills and knowledge required to provide employment services to candidates that assist in the retention and management of candidates by the organisation.
It applies to individuals working in an assistant capacity in either a public or private employment services agency.
Unit mapping information
This unit supersedes BSBEMS403B Develop and provide employment management services to candidates
Licensing, legislative, regulatory or certification requirements
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
This unit contains foundation skills
Unit sector or competency field
Workforce Development—Recruitment and Employment Services
Prerequisite, co-requisite or interdependent assessment of units
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the customer service field of work and include access to:
office equipment and resources
examples of workplace documents used in employment services agencies
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.