BSBWRK510 (superseded)

Manage employee relations (Superseded)

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Participant Guide

Trainer Manual

Warning!
This unit is replaced by BSBWRK520.

Unit Information about the BSBWRK510 training material in this resource

Application

This unit describes the skills and knowledge required to manage employee and industrial relations matters in an organisation. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations.

It applies to those who are authorised to oversee industrial relations and manage conflict and grievances in an organisation. They will have a sound theoretical knowledge base in human resources management and industrial relations as well as current knowledge of industrial relations trends and legislation.

Unit mapping information

This unit supersedes BSBWRK510A Manage employee relations

Licensing, legislative, regulatory or certification requirements

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Foundation skills

This unit contains foundation skills

Unit sector or competency field

Workforce Development—Workplace Relations

Prerequisite, co-requisite or interdependent assessment of units

None specified.

Assessment conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the human resource management field of work and include access to:

  • awards and enterprise bargaining agreements

  • relevant legislation, regulations, standards and codes

  • relevant workplace documentation and resources

  • case studies, and where possible, real situations

  • interaction with others

Assessors must satisfy NVR/AQTF assessor requirements.