Manage employee relations (Superseded)
This unit is replaced by BSBWRK520.
Unit Information about the BSBWRK510 training material in this resource
This unit describes the skills and knowledge required to manage employee and industrial relations matters in an organisation. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations.
It applies to those who are authorised to oversee industrial relations and manage conflict and grievances in an organisation. They will have a sound theoretical knowledge base in human resources management and industrial relations as well as current knowledge of industrial relations trends and legislation.
Unit mapping information
This unit supersedes BSBWRK510A Manage employee relations
Licensing, legislative, regulatory or certification requirements
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
This unit contains foundation skills
Unit sector or competency field
Workforce Development—Workplace Relations
Prerequisite, co-requisite or interdependent assessment of units
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the human resource management field of work and include access to:
awards and enterprise bargaining agreements
relevant legislation, regulations, standards and codes
relevant workplace documentation and resources
case studies, and where possible, real situations
interaction with others
Assessors must satisfy NVR/AQTF assessor requirements.